Last updated: August 30, 2026
We want you to be happy with your purchase. If you're not, we'll make it right.
All digital products (guides, frameworks, toolkits) come with a 48-hour refund window by default. If you've worked through the material and it didn't deliver what we promised, email us within 48 hours of purchase for a full refund. No questions asked.
Some products may have different refund terms. If so, the refund window will be stated on the product page at time of purchase. When a product page specifies a refund window, that window applies. Otherwise, this default 48-hour policy applies.
Because digital products are delivered instantly and can't be "returned," we ask that you actually use the product before requesting a refund. We're not trying to make this difficult. We just want to make sure you gave it a real shot.
Life Architect has its own refund policy, and it is the one that applies to every Life Architect purchase, including the bundle and a follow-up session bought on its own. Read it here: Life Architect Refund Policy. In short: cancel before we start work on your session and you get everything back, and once we have started we keep only what the preparation was actually worth, capped at $500 and at 50% of what you paid.
Any other live session can be cancelled or rescheduled with at least 48 hours notice before the scheduled session for a full refund of that session's fee. Cancellations with less than 48 hours notice are non-refundable.
If you're dissatisfied with a completed session, contact us within 7 days. We'll work with you to resolve the issue, which may include a partial refund or a follow-up session at no charge, at our discretion.
Contact us through our contact form with your name, email used at purchase, the product or service, and a brief explanation. We'll respond within 2 business days.
Refunds go back to your original payment method and typically appear on your statement within 5 to 10 business days. Sessions and one-on-one work are processed by Stripe. Digital products are processed by Lemon Squeezy as merchant of record.
We reserve the right to deny refund requests that appear to be abusive (for example, purchasing a digital product, downloading it, and immediately requesting a refund). We handle these on a case-by-case basis and always try to be fair.